Terms of service
OVERVIEW
This website is managed by Frenchgeneraltrading. Throughout the site, the terms "we," "us," and "our" refer to Frenchgeneraltrading. We provide access to this website, along with all the information, tools, and services available, subject to your acceptance of all terms, conditions, policies, and notices outlined here.
By visiting our website and/or making a purchase, you engage with our "Service" and agree to abide by these Terms and Conditions ("Terms of Service," "Terms"), including any additional terms and policies referenced here or available via hyperlink. These Terms apply to all visitors, including but not limited to browsers, vendors, customers, merchants, and content contributors.
Please carefully read these Terms before using our website. If you do not agree to all of the outlined terms and conditions, you may not access the website or use our services. If these Terms are considered an offer, acceptance is strictly limited to these conditions.
Any updates or additional features introduced to our online store will also be subject to these Terms of Service. The most recent version of these terms is always available on this page. We reserve the right to update, modify, or replace any portion of these Terms by posting changes on our website. It is your responsibility to review this page periodically for updates. Continued use of the website following modifications implies acceptance of those changes.
Our online store operates on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the legal age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or services for illegal or unauthorized activities, nor violate any laws in your jurisdiction (including but not limited to copyright laws) while using our Service.
You must not distribute viruses, malicious code, or engage in any activity that could damage or interfere with our Service. A violation of any terms will result in immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
You acknowledge that while your content (excluding credit card details) may be transmitted over various networks, credit card information is always encrypted for security.
You agree not to replicate, duplicate, sell, or exploit any part of the Service, including access to our website, without explicit written consent from us.
Headings in this agreement are for convenience and will not affect the interpretation of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We do not guarantee that the information provided on this website is accurate, complete, or up to date. The content is for general reference only and should not be relied upon as the sole basis for decision-making. Any reliance on this material is at your own risk.
Some content on our site may be historical and is provided solely for reference. We reserve the right to modify website content at any time but are under no obligation to update any information. You are responsible for monitoring changes to our site.
SECTION 4 – CHANGES TO SERVICE AND PRICING
Product prices may change without prior notice.
We reserve the right to modify or discontinue any part of our Service at any time without notice. We are not liable for any changes, price adjustments, or interruptions in service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products and services may only be available online and may have limited quantities. Returns and exchanges are subject to our Return Policy.
We strive to display product colors and images accurately, but we cannot guarantee that your device’s display will reflect actual colors.
We reserve the right to limit product sales to specific individuals, regions, or jurisdictions and may do so on a case-by-case basis. We also reserve the right to discontinue any product at any time. All product descriptions and pricing are subject to change without notice.
We do not guarantee that any product or service will meet your expectations, nor do we warrant that errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or limit any order at our discretion. Restrictions may apply to orders placed under the same account, credit card, billing, or shipping address. If changes are made to an order, we may attempt to notify you via email or phone.
You agree to provide complete and accurate billing and account information for all purchases and to update your details promptly to avoid transaction issues.
For more information, please review our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may offer access to third-party tools without monitoring or control. These tools are provided "as is" and "as available" without warranties or guarantees. Your use of these tools is at your own risk.
We may introduce new features or services in the future, which will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content, products, or services available via our website may include links to third-party websites. We are not responsible for their accuracy or reliability.
We are not liable for any transactions, products, or services obtained from third-party sites. Please review their policies before engaging with them.
SECTION 9 – USER COMMENTS AND FEEDBACK
If you send us creative ideas, suggestions, or other materials, whether requested or unsolicited, you agree that we may use, edit, publish, or distribute them without restriction.
We may remove content that violates laws, intellectual property rights, or these Terms, but we are not obligated to do so.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal data through our store is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
Occasionally, our site may contain errors related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors, modify information, or cancel orders without prior notice.
SECTION 12 – PROHIBITED USES
You may not use our website for unlawful activities, to infringe upon intellectual property, to distribute harmful software, or to engage in fraudulent, obscene, or malicious behavior. Violation of these restrictions may result in immediate termination of service.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, error-free service. You use our Service at your own risk.
We are not liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our Service or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Frenchgeneraltrading and its affiliates from any claims arising from your violation of these Terms.
SECTION 15 – SEVERABILITY
If any part of these Terms is found unlawful or unenforceable, the remaining provisions shall still apply.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by you or us. We may terminate your access if we suspect a breach of these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with our policies, constitute the full agreement between you and us, superseding prior agreements.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by the laws of the United Kingdom.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. It is your responsibility to check for changes.
SECTION 20 – CONTACT INFORMATION
For questions about these Terms, contact us at [email protected].